Heart of England
South of England
Click the link above to read the latest information on government restrictions and how this might affect your holiday.
You will be able to choose any one of the following three options if your accommodation is not being provided for any reason, or if you cancel your booking because UK government public health measures mean you are not allowed to travel:
We will refund you the full amount you have paid for your booking.
Subject to availability, we will help you move your booking to a later date or even a new location or accommodation with no admin fees, but please be aware that if the cost of your new accommodation is higher than your original booking, then you’ll need to pay the difference.
You can request an e-voucher for the amount you have previously paid for your booking. You can then use it to book a new holiday online or towards another existing booking, without having to call us. For full terms see booking conditions here.