Finlake Resort and Spa

"All looks brand new"

"The lodge suited us and had everything required for a great week. The beds were ok The appliances were all good condition and Wi-Fi was good for our requirements. Position on site was peaceful and relaxing (Fairways) however a bit of a walk to centre. We used the car, which is easy and we had some delicious meals delivered from the Hub. We didnt have a hot tub which was through choice. Parking was good and right by our lodge. Towels were included and beds were made up Shop at the Hub and cafe are Cashless"

"Poor beds, mattresses really basic.Really bad smell in the accommodation.Dust on light fittings.Sofa cushions dirty.No awning on the hot tub making it unusable during bad weather."

"The home was decorated nicely although showing signs of wear and tear. The beds were not very comfortable as we could all feel the mattress springs. Everything you needed for self catering was provided however it would have been nice to have a BBQ."

"Our Finlake Resort and Spa review: Overall, the place was decent. Yes, there were a few cobwebs around, but nothing major. The decking outside was a bit untidy with some cobwebs, probably because we sat under trees. The weather wasnt great, so we didnt sit out much. Not bad at all!"

"This holiday home was clean and lovely with Netflix on the TV (huge bonus) . Overall a lovely experience although hot tub didnt work on the third day/ night just didnt have time to report."

"The caravan was brand new so all was perfect and very comfortable!! Just when I was cooking a meal for everyone we didnt have a whisk in the van or a ladle something which could be added as trying to make gravy without a whisk and ladle needed to spoon out a casserole I made !! Other than that was perfect"

"Excellent accommodation very clean and comfortable loved the little bag in kitchen containing tea towel everything was provided thank you"

"Lodge was of a good size and when new would have been great however it is now tired. The cleaning was not the best stains on carpets food left in roasting tin in oven. Gate latch broken but was sorted by maintenance. Your private drive is used by staff and any body else as a turning area so be aware of this."

"Nothing to add from the last page."

"We booked the deluxe three bedroom lodge with hot tub and sauna. We booked whilst sale on so it was an excellent price even though it was the start of the school holidays. It was lovely and clean and great that there were some games there that the children could play. We did log out previous people who had stayed signed into Netflix and Amazon to make sure their settings etc couldnt be changed!"

"Check in was simple and the staff were very friendly and helpful. The facilities of our cabin were amazing with a lovely kitchen and large table for us all to sit together and eat, and the lounge was comfortable for us all to sit and play games in the evening. A perfect weekend with a spar on our last day topped of with one last hot tub sunset. Perfect weekend for a mums weekend getaway."

"The classic holiday home was great very spacious and lovely and clean.everything u need for cooking was there."

"Accommodation was very spacious, really clean, modern kitchen & bathroom but rest was basic & a bit dated.Would have been a 5/5 with a few very simple changes to accommodation to make it more functional... ie/ there wasnt adequate places to put anything- no shelves, cabinets or surfaces to put any products in either of bathrooms. No shelf to put things in shower, which meant bending down in a very narrow cubicle every time you wanted shower gel, shampoo etc...No towel hooks/ rails in bathrooms! The upstairs bathroom had a mirror, but if you were taller than 5'4 you had to bend down to look in it, so not fit for purpose & downstairs had no mirror. And nowhere in bed rooms to put products etc... no chests of drawers, no dressing table, no shelves etc... Also, no soft furnishings like cushions in lounge...Such simple/ cheap fixes would've made our stay a lot more comfortable. Also didn't like the keyless system. The app never worked first time "no locks detected ", "please try again" etc... - frustrating when you're trying to get into your accommodation & can't. Was especially annoying as we had a 5 month old baby with us, so standing out in the dark/ cold / rain with him in a car seat trying to get through the door (which had no porch covering) was not ideal. If they want to avoid check in at reception, we would've preferred a key safe to obtain a real key.Also, the lodge we stayed in had no privacy screening around hot tub, like other lodges, so we had the neighbours above us on their balcony directly looking over us & were also in clear view from the road above. Again, a simple fix to give a bit more privacy would've made this more enjoyable. Also no hooks for robes/ towels near hot tub.Despite these niggles, we had a good stay & felt it represented good value for money"

"Lovely spot, really enjoyed the peaceful vibe."

"A little old, but very good quality, comfortable and warm. Thank you for sharing your lovely holiday home"

"Our oven was dirty one of the shelfs was missing.Washing machine cupboard door hanging off.Washing machine very mouldy with a old wet T.shirt inside.And to cap it all the tap fell apart in my hand.Remote control for the TV held together with sellotape....When we stripped the bed one of the pillows had been shredded we assume chewed by a dog.We went swimming at 6pm only to find out there was swimming lessons in the 3 swimming lanes all evening we could only swim in the shallow bit scraping our knees on the floor.We wont be going back.."

"Absolutely loved the park! Will definitely be returning."

"We have been to Finlake numerous times as a family of 5 with 3 little ones. We love the facilities and surroundings. However, this time we were allocated an owner trailer with hot tub (BRAMBLES 8). The sofa was heavily stained and smelt, the carpet was all frayed. There was a coke can and sweet wrappers under one of the childrens bed. The toilet roll handle fell off, the double doors to outside are literally impossible to shut and take a good slam. Clean plates were dirty! The kitchen was missing utensils, have a dishwasher but dont supply any tablets! Dishwasher was also full of crockery unwashed but we had no tablet so just put it on a hot wash.Also the lock to open the main door and lock is absolutely impossible!! What a stupid way to lock and open a day! Such a stressful thing to have to do for such a simple everyday thing! Download an app and hold it against the knob, give it a random few turns and hope for the best! Im on holiday not escape rooms!!"

"Great stay, the lodge had everything we needed and more!"

"Really enjoyed the stay here"

"Loved our lodge! Was nice and private, comfortable and had everything we needed"

"Really good lodge loved the hot tub"

"Could do better with cleanliness especially as we had a 1 yr old"

"We loved this lodge! The hot tub was a real treat, spacious and perfect after a day out. The fire added such a cosy vibe. Honestly, we didnt want to leave. Highly recommend!"

"A great place in the perfect location"

"We had such a lovely stay at this place! The setting is really private and peaceful, perfect for relaxing. The owners were super friendly and always happy to help, but they also gave us plenty of space. The hot tub was a real treat after a long day of cycling - absolute bliss! One thing to keep in mind is that the cottage is right under Stansted's flight path, so theres quite a bit of noise from planes. It didnt bother us after a while, but if youre sensitive to noise, its worth noting. Overall, a great spot!"

"We stayed at the lodge recently and honestly, it was just what we needed. Despite some reviews calling it a bit worn, we found it spotlessly clean, cosy and secure. With the snowy, wet weather, not having a pristine hotel was actually a relief - no stress about messes. Our dog loved it too. Well definitely be coming back soon!"

"We had a lovely stay! The hot tub was perfect and private, especially in winter. Beds were super comfy and the place was well stocked with everything needed for cooking. Just a bit unclear on whether we should bring our own soap or washing stuff, but overall a great experience."

"The place was spacious and really cosy, though a few extra blankets wouldve been handy during the chilly nights. Loved the hot tub!"

"Great site so clean and well maintained. Great facilities especially the swimming pools. Good location for days out to the coast and dartmoor. Lovely surroundings for walks with the dog. Would definitely return."

"We have lovely holiday there?"

"We have been 3 times before, this being our 4th ! As always , it was amazing! The park , the accommodation , the surroundings, the people and all the amenities, makes this one special place . Thanks Finlake yet again we have made special memories to cherish for a lifetime."

"Excellent holiday. Would highly recommend this site."

"Lovely place to visit mist also add the staff we came across were very helpful, the house keeping staff were so efficient our mop was broken and within 15 minutes of me phoning them we had a new mop"

"Our holiday was great. The staff were very friendly and extremely helpful and the activities staff were super engaging and genuinely looked like they were enjoying themselves as much as we were. The only negatives I would mention (and they are minor), there weren’t many paths along the roads of the site so although walking on the grass and moving out the way of cars wasn’t a problem for us, those with younger children, buggies or wheelchairs may not find this acceptable. The walk to the stables being an example. The only other downside was the lack of evening entertainment or things for teens to do once the paid activities were over and the swimming pools had closed. There were 2 pool tables in the bar but that was it so if you haven’t come prepared with anything to do and aren’t planning on spending the evening off site there is very little for them to do. Other than that we had a fabulous week and will definitely be returning for a cheeky adults only weekend."

"A lovely stay - lodges perfectly kitted out. Kids loved the pools and exploring - such a large yet quiet site. Super Staff helpful, calm and over the top with politeness. The only suggestion I would make is for a flat reasonable space for playing football which stays open while it is light say 9pm for older kids or teenagers."

"Finlake never disappoints. Not been since all the new spa/pool etc added. Still lovely setting and with private lodges. The food at The Hub & The Retreat was faultless! Great to have eat in or takeaway options! Shop was well stocked (and even a huge variety of gins to choose from! The only downside was that our lodge was very basic and not cleaned particularly well before we arrived. Could have done with some selves in the bathrooms to keep all our toiletries on. Hot tub was not in good working order either. Lovely & warm but jets didn’t work. Overall, we’d definitely be back!"