The Sherwood Hideaway Lodges Reviews

"Absolutely amazing holiday.relaxing,really easy to unwind at the beautiful park ,amazing views from lodge .Nothing negative to say completely satisfied."

"Our family's stay at Sherwood away was a complete and utter disaster, a stark contrast to the relaxing break we desperately needed with our 12-week-old baby. This experience was a masterclass in how to ruin a family holiday.From the outset, we were misled. We specifically confirmed a travel cot would fit in the master bedroom, yet arrived to a lodge that was not only different from the advertised images but also completely unsuitable for our needs. The initial lodge was cramped and nothing like the photos, and the promised cot space simply didn't exist.The "solution" was equally appalling. We were moved to a replacement lodge that was a catalogue of errors: a strong pet odor (despite not booking pet-friendly), a blocked dishwasher, a leaking shower, and a dangerously leaking ceiling. The state of the accommodation was unacceptable, clearly demonstrating run-down and poorly maintained lodges.However, the accommodation issues were overshadowed by the utterly appalling customer service. Alison, a receptionist, was exceptionally rude and dismissive. She verbally attacked me, making false accusations and dismissing my concerns with a level of aggression that left me in tears. Her behavior was deeply unprofessional and incredibly upsetting. Promises of callbacks from management were consistently ignored, leaving us feeling completely disregarded.This is not a family-friendly environment. The misleading information, the substandard accommodation, and the dismissive, abusive staff made our first family holiday a nightmare. We were made to feel like a burden, and the stress caused was immense.Sherwood away is not worth the money. The lodges are not as advertised, the customer service is dreadful, and it is certainly not a place for families. If you are looking for a relaxing, family-friendly getaway, stay elsewhere. You will regret wasting your time and money on this establishment."

"Amazing lodge in an amazing peaceful location. Shame the walkways have been closed off but other than that everything was great."

"We had such a chilled weekend with our two dogs. Everything we needed was provided and were already planning our next visit. Cant wait!"

"Our The Sherwood Hideaway Lodges review: Really frustrating, weve loved it before, but now..."

"4th visit disappointed now woodland walks closed"

"Nice accommodation"

"We got bumped over to the Birches lodges because of a problem with our original one, but honestly, we loved it! Huge thanks to the staff - The Birches felt like an upgrade and we really appreciated the change. Definitely a great experience!"

"We arrived to find that we had been moved to the Birches lodges due to an issue with our lodge, a massive thank you to the staff as The Birches was so amazing and it felt like an upgrade."

"We really enjoyed our stay! The lodge was spotless, comfy and had everything we needed. Loved the little extras like the free toiletries, tea, coffee and even treats for our dog. Brilliant!"

"The lodge was clean, comfortable and well equipped. There were nice touches eg. complimentary smellies in bathroom, Tea, coffee etc. and also pet towel and treats for our dog."

"A good lodge that could be great with a little attention to detail. Location and the Lodge were good. It could have been cleaner and felt like the lodge needed a deep clean, shower didnt drain but this was rectified quickly. WiFi did not work. One of the light shades were torn. Little things needed a bit of TLC to make it perfect."

"So, we checked in and at first glance, the place looked lovely. The lodge had a nice wooden feel and the views were pretty stunning. The rooms were a decent size too, so no complaints there. But things started to go downhill pretty quick. We wanted to relax in the hot tub on Friday night, but none of the jets worked - after about 10 minutes, we gave up and got out. The next day, I called reception and they sent someone to look at it. Turns out the motor was broken and the water was full of dead skin and dirt - pretty gross, honestly. They said they couldnt move us because the boss wasnt around and just told us to use another lodges hot tub whenever we liked. Walking over in the freezing cold and pitch darkness in swimwear? Not exactly ideal. We did it once, but that was enough. The hot tub we used was much cleaner and way hotter, with jets actually working, so that was a plus. On Saturday, we tried to use the oven, but only the grill was functional - baking jacket spuds was quite the challenge. The fridge barely cooled anything, so forget about keeping drinks cold. The site itself looked lovely, but it was a shame that all the walkways, fields and forests were closed off - wouldve been nice to explore. Honestly, I wouldnt have booked if I knew the hot tub wasnt going to be working properly - that was the main reason we chose this place!"

"Was a fab chilled week away. Watching shooting stars from the hot tub was awesome. Great location for national trust visiting and other historic places or if you wanted shopping there were towns for that. The lodge had everything you need. Downsides minor.. tv not having any signal but we knew our Netflix account so could watch that. People walking their dogs at night round the back of lodge with their torches when youre in hot tub frightens the life out of you!! ????"

"We had a really lovely stay at this lodge. The decor was modern and well-kept, making us feel like we were in a fancy hotel, especially with the slippers and robes provided. Its perfect location meant we could easily get to all the nearby attractions. Ending our days in the hot tub was a real treat!"

"We had a fantastic stay at the lodge! It was spotlessly clean and super cosy - perfect for our week away with the dogs. The location was great and the enclosed decking was a real bonus, letting us keep the patio doors open without worries. The bed was incredibly comfy and the Egyptian cotton sheets made a real difference. Honestly, we couldnt find a single fault and would definitely recommend it to others. Well be back for sure!"

"Overall, we had a lovely stay. The lodge was really nicely decorated and well equipped, which made it feel quite cosy. A couple of things, like the TV not working properly and the iPod dock being broken, could definitely be sorted. Also, the bathrooms could do with a bit of a freshen up. Still, we enjoyed our time!"

"We had a lovely stay at this lodge! Its super cosy and well equipped, with nice touches like dressing gowns for the kids and treats for the dog-really thoughtful. The hot tub was a highlight, absolutely fantastic. Only downside was the lack of access to nearby woodlands, so we had to drive to explore. Still, a great break!"

"We stayed at this lodge recently and overall, it was a decent experience, but there were a few things that couldve been better. The place was spotlessly clean, which we appreciated and the view from the lodge was really lovely - super peaceful and perfect for relaxing. The shower was actually quite nice, too and its handy that there are takeaways nearby for food delivery. The location was great, right near the woods and we enjoyed walking around the other lodges on the road. However, we were a bit disappointed to find that there was no clear access to the forest - only one sign saying no access, so we assumed we could walk straight in, but that wasnt the case. Plus, the sign in the lodge about a disease in the forest meant we couldnt take our dog on proper walks in the woods, which was a shame. We did find some paths around other lodges, but it wasnt quite what we expected. When we arrived, we were told wed get wine and chocolates, but there was only dog treats, which my dog cant eat - bit of a let-down there. Also, the hot tub wasnt exactly pristine - it was full of leaves, so it clearly hadnt been cleaned. The doors were a bit stiff and noisy at night and the power points were poorly placed. Still, we enjoyed the view and the peaceful setting - just a few things to improve on!"

"We had an absolutely lovely time and would definitely suggest it to friends. Sorry, no photos!"

"We really enjoyed our stay here! The outdoor space is secure, perfect for leaving our big dog outside when needed. Its handy having a tap to wash muddy paws and a dog towel with treats - lovely touch! Inside is just the right size for a large dog too. Plus, tons of great walks nearby make it even better."

"We had a really lovely weekend as a family. The place was great and wed definitely love to come back, hopefully with better weather next time!"

"Really cosy and well-kept lodges"

"When we arrived, the hot tub jets were a bit confusing at first, probably set wrong by the last guests, so we had weak jets for a couple of nights. Luckily, asking reception for help sorted it out quickly. Sadly, we also noticed some leftover food on the spatula-really crusty onion bits! Its a shame because it suggests the room checks could be a bit tighter during handovers. Overall, though, the staff responded well and the rest of our stay was pretty good."

"We dont usually revisit places, but this ones definitely on our list to return to soon."

"Really enjoyed our stay here! The lodge was spotless and it was lovely how they looked after our dog with treats and a towel. Brilliant!"

"We loved the peaceful surroundings and how private it felt. The lodge was lovely and spacious, perfect for November. The only downside was the tiny fridge, but overall, a great break!"

"The accommodation was absolutely spot on, really clean, tidy and had everything we needed. The hot tub was checked every day, which was great!"

"We had a brilliant time in the lodges! They were really clean and in a great location. The welcome pack was such a nice extra touch!"

"The lodges where lovely and clean. The staff were great and welcoming too."

"Excellent facilities in a brilliant location."

"Such a beautiful place to relax, surrounded by stunning woodlands and wildlife it truly is an amazing experience! Highly recommended and will definitely be back in the future ?"

"Loved our time at the Sherwood Hideaway - Great escape to get away from it all and celebrate the Wife's birthday with the kids (& dog)"

"Had a brilliant lovely relaxing time"

"Lovely spacious lodges. Accommodation was very clean upon arrival. Hot tub water checked every morning by staff."

"Beautiful lodges in a perfect location for exploring Sherwood Forest and Nottingham"

"We had an amazing time- the hideaway was lovely, we fell for a great weekend. The rooms were lovely, everything we needed and the two fridges were handy. Comfy beds, wonderful hot tub- just a lovely relaxing weekend.
Only issue and it’s a non issue, the settees weren’t very comfy- but honestly, we will be back. Amazing. Thank you ?"

"A lovely site and perfect base to explore Sherwood Forest"

"We had a lovely break last weekend, the surroundings were peaceful and it was lovely to get close to nature. We would love to come back here again sometime in the future."